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FAQ

What makes your socks different?

We utilize leading technology, in-trend designs, and premium yarns to provide the most comfortable, highest performing sock you'll ever own. In addition, we offer very competitive pricing compared to the competition, and free worldwide shipping. Our socks are designed to excel, and enhance active lifestyles and are utilized throughout the day in multiple different activities.

What can I use your socks for?

Our main goal at endūr is to create socks that will enhance your active lifestyle. We design our socks to excel in many applications, so you are not limited to one specific use. To date, we have had Olympic Cyclists, Boston Marathon Runners, CEO’s, and the hard-working everyday person purchase, wear, and love our socks. We strive to ship a product that will not only fit and look great, but you can rely on it to excel in whatever activity you use it for.

What is the difference between Standard Weight and Lightweight Socks?

Both the lightweight and standard weight socks offer the same leading technology in, temperature regulation, zero bulk arch support, reinforced heel and toe boxes and designed for all things ū. It's simply about the cushion you prefer. 

Lightweight socks are for individuals who prefer a highly breathable, next of skin, yet still incredibly durable option. 

Standard weight socks are for individuals who prefer a little more cushion without adding bulk. The standard weight socks have an extra ply knit in, which increases comfort and durability.

What sock heights do you offer?

We offer 4 different height options:

  • Low Cut: Follow the shoe line, with a heel tab for blister protection
  • Quarter: Sits roughly 2-3 inches above the ankle
  • Crew: Falls just below the calf
  • Over the Calf: Knee high compression

What are your socks made of?

Our socks are knit with a combination of premium nylon and blended compression yarns including poly-spandex and elastic. All our yarns are pre-washed, and will not shrink in the wash and will not fade color. The socks will not lose shape, and will not slip down.

Where are your socks made?

All our socks are designed in Canada and manufactured in a WRAP certified facility in the Philippines. WRAP stands for Worldwide Responsible Accredited Production and is based on generally accepted international workplace standards, local laws and workplace regulations which encompass human resources management, health and safety, environmental practices, and legal compliance including import/export and customs compliance and security standards.

How does shipping work?

We utilize both domestic, and international couriers and offer two services:

1) Standard Free Shipping - Domestic Couriers (Canada Post, USPS, etc.)

2) Express Shipping - International Couriers (FedEx, DHL Purolator, etc.)

If you need your order FAST, we have that option available for express shipment worldwide. Includes shipment tracking on all orders. 

Do you ship worldwide, and how long will it take?

Yes, we do! Shipping times are as follows:

Standard Shipping:
Canada: 1-7 business days, not tracked
USA: 4-9 business days, not tracked
International: 5-15 business days, not tracked

Express Shipping:
Canada: 1-2 business days, tracked
USA: 1-3 business days, tracked
International: 2-5 business days, tracked

What happens if I don't receive my order?

If It's due to an error on our end, or your package was lost in the mail but had the correct address on it - you have a choice of a full refund, or we express ship one right away! Unfortunately, refunds will not be issued for failure to pick up from your local post office, or if you input the incorrect address on the order - however we'll work with you to get a replacement at a great price.  

What happens if I have an issue with one of my products?

All our products are protected under out 100% product guarantee. If you are not completely satisfied with your purchase, we will work with you to make it right whether that is a full refund or new product!

Can I find your products in local retail?

Yes - we are currently in multiple retailers throughout North America and expanding every day. To find a retail store near you, send us a message!

 

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